BT (British Telecom) will switch off its old public telephone network (PSTN) and the supply of analogue and ISDN lines will cease by 2025. From 2020 they will no longer accept new orders or amendments to services applicable to any ISDN products. As a result, users and suppliers of traditional telephone lines including ISDN will face significant problems if they don’t start planning for the big switch off now!
Category: "Office Headsets & Phone Headsets"
The office setting has many different facets that can either become a feature of motivation or an obstacle for productivity. These can happen due to distractions from the phone ringing through to conversations overlapping one another across a room.
As many companies are aware the old Data Protection Act was replaced on 25th May 2018 with the new Europe wide GDPR regulation. Under the new regulation a company must decide and justify which basis they use to process and retain customer data. There are six lawful bases to process and retain customer data cited by the ICO which includes call recordings, and companies will have to decide and justify which of these bases they use. These include Consent, Legitimate Interest, Contract, Legal Obligation, Vital Interests and Public Task. Call Recording can in fact be an excellent means of recording ‘Consent’ as proof is needed that consent has been given to comply with GDPR.