Contact Centres & Customer Service operations whether they are inbound or outbound will only improve and thrive using the very latest in telecoms and IT technology.

NB Data have a range of solutions from headsets, call recording, IP telephony, interactive screens, audio-conferencing, telephone training accessories, call management, web chat, bulk text messaging and more. Existing businesses can also take advantage of our headset buy back service to reduce their contact centre costs.

We have selected a few relevant products on this page but for a more comprehensive choice click the relevant product on our menu, call 01617672540, email us, or complete the short enquiry form. We can also offer advice on Data Protection compliance including GDPR, PCI DSS (for credit card security) and MIFIDII for the Finance & Insurance contact centre.

Live Chat & Bulk SMS/Messenger Service

Multi Channel Live Chat
by Comapi

Comapi Multi Channel Live Chat

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Targeted SMS Messaging
by Comapi

>Comapi Targeted SMS Messaging

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Facebook Message Me
by Comapi

Comapi Facebook Message Me

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Call Recording

Compact
by Vidicode

IP Call Recording System 5 or 10 Channels with Storage


Vidicode Compact

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Voice Crunch
by Vidicode

Voive Analytics


Vidicode VoiceCrunch

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Apresa IP
by Vidicode

Enterprise Call Recording MIFID, PCI, GDPR Compliant System

Vidicode Apresa IP

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Call Logging & Call Management

Call Manager Professional
by Kelmar

Professional Call Management application for business


Kelmar Call Manager Professional

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Call Control Essentials
by Kelmar

Basic Screen Popping and Call Control for any type of business

Kelmar

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Call Control Standard & Professional
by Kelmar

A wide range of telephone functions controlled from a desktop PC

Kelmar

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Telephone Training Accessories

Headset/Handset Double Adapter
by TUK

TUK Headset/Handset Double Adapter

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EZPC VoIP/PSTN switch for headsets
by TUK

TUK EXPC

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Headset Mate Training Adapter
by TUK

TUK Headset Mate Training Adapter

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Headset Accessories

Headset Ear Cushions
by ProTelX

ProTelXHeadset Ear Cushions

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Headset Connection Leads
by ProTelX

ProTelXHeadset Connection Leads

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Y Headset Training Cord
by ProTelX

ProTelXY Headset Training Cord

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Headsets

PTX101
by ProTelX

Mono wired headset

ProTelX 101

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PTX 102
by ProTelX

Noise cancelling monaural ear headset

ProTelX 102

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PTX 202
by ProTelX

Noise cancelling binaural ear headset

ProTelX 202

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Biz 2300
by Jabra

Monaural Headset

Jabra Biz 2300

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Evolve 75
by Jabra

DECT Wireless Headset

Jabra Evolve 75

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Pro 9450
by Jabra

DECT Wireless Headset

Jabra Pro 9450

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SC 230 Headset
by Sennheiser

Inc. USB & Skype For Business

Sennheiser SC 230

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SC 660 Headset Variations
by Sennheiser

Inc. USB & Skype For Business

Sennheiser SC 660

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DW Office DECT Headsets
by Sennheiser

Inc. USB & ML, Skype

Sennheiser DW Office

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Encore Pro HW 530D/540D
by Plantronics

Plantronics C530D

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Supra Plus HW 251N/261N
by Plantronics

Plantronics HW251N

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Voyager B3200 UC
by Plantronics

Plantronics B3200

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Audio Conferencing

55
by Konftel

Web Teleconferencing

Konftel 55

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55Wx
by Konftel

for IP or Digital handsets

Konftel 55Wx

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300
by Konftel

Teleconferencing with call recording

Konftel 300

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