If you’ve heard the term Unified Communications and thought it a bit technical for you the team at NB Data are here to help you benefit from its many advantages.

You may well be using Unified Communications (UC) right now without realising! In its most basic form you might be invited to a web conference, where it’s a simple click on a link to join via the internet using the speaker on your laptop to interact. Add a headset, plugged into your PC via USB (or wirelessly via Bluetooth) and you can use software that enables you to make and receive calls, eliminating a traditional phone handset and its associated costs.

Products you can use to enhance the Unified Communications experience

For business users Skype for Business (formerly known as Microsoft Lync and soon to be known as Microsoft Teams) and similar platforms offer instant messaging (IM/Chat), audio and video calls, online meetings, availability (presence) information and sharing capabilities via the Internet all free to the user. Office Telephone systems that used to require hardware and wiring can now be integrated into the office computer network and easily rolled out to home workers.

Speak to our team today to find out more about Unified communications.

Check out our previous article here.